VoIP refers to Voice over Internet Protocol. It is also known as IP telephony, broadband telephony, or packet switching. It is an alternative to a public switched phone network (PSTN.) What sets it apart is that VoIP uses voice signals transmitted over the internet. The service provider pays for long distance calls on the basis of how many packets are sent and received per minute. Unlike public networks which charge per packet, VoIP providers pay for each individual customer connection.
VoIP phone systems are becoming much simpler to use.
In comparison with traditional telephony service, which is often very time-consuming and frustrating, with VoIP phone systems you can instantly reach a wide area of customers with minimal effort. And because VoIP uses digital connections instead of analog signals, there are much less interference and no significant disruptions. For example, it is common for an internet connection to behave drastically when in use and dial-up internet calls can be so annoying that they are not worth using if you are still using a dial up modem.
Another advantage that is sometimes overlooked with VoIP is the fact that you do not need a specific hardware or software in order to make and receive phone calls. This means that business owners and consumers alike can reap the benefits of this technology at a much lower cost. Because all of the communication takes place between your computer and the internet service provider, there are no long-distance charges when using voip phone systems. There is also no need to purchase extra hardware such as headsets or corded phones. In fact, all of the necessary equipment is made available by your internet service provider.
These days, many businesses are seeing the benefits of VoIP phone systems even more than their customers.
One of the most noticeable changes involves the way that call center employees communicate. Traditional telephony has always required that employees use headsets or corded phones in order to have complete control over the volume of the call and to be more effective at their job responsibilities. With the advent of VoIP service providers, there is now no longer any need for business phone employees to use these traditional devices. Instead, employees can now speak using a computer, regardless of whether they are using a headset or a cordless telephone.
One of the biggest advantages of a VoIP Phone System is the amount of time that it takes to configure a business’s system. Traditional phone lines are much larger than their VoIP counterparts and take up more bandwidth and more storage space. Even though the number of phone lines that you require may increase with an IP phone system, it is often only a matter of configuring a single line if you are employing the use of a traditional telephone system. With a VoIP Phone System, however, you can configure multiple lines without any additional cost or effort. Each separate line will have its own unique IP address, which ensures that your calls are always made from a unique IP address, rather than the IP address of a temporary third party or office. This also ensures that your phone system does not experience any interference from other wireless devices.
Another feature that is often forgotten about with analog telephones is that they often include a USB port where you can plug in your VoIP Phone system. Most companies that provide VoIP services also provide the option of plugging in an external keyboard or mouse. If you happen to have a computer that is connected to the internet, then even this feature could be available for free with your VoIP plan. The beauty of plugging in your equipment is that you will instantly be able to test out VoIP software on another device, such as your laptop, and see if it is working properly. If you do purchase a USB device, make sure that you are using a high-quality device that supports VoIP.
For business owners who need to manage multiple call centers, but need to get the job done as quickly and efficiently as possible, VoIP offers an all in one solution called a virtual VoIP service. With this type of VoIP service, you can install an easy to use interface that will enable you to manage your VoIP account, voicemail, and your call center from anywhere you have internet access. Many business owners find that this solution works perfectly for them because it eliminates the problems that come with managing multiple phone lines and their associated equipment.
As you can see, there are many benefits associated with switching to a VoIP Phone system, whether it is an all in one VoIP solution or a virtual telephone service provider (VSP). Not only will you be saving money, but you will also be able to use the internet protocol to conduct your business more efficiently.
- You will also be able to get advanced features such as voicemail, call forwarding, call waiting, video calling, and even automated ringing.
- The benefits listed here are just a few of the reasons that many business owners switch to VoIP technology.
- If you are looking to take advantage of these fantastic new features, all you need to do is contact a quality VoIP Phone system provider.